Report child abuse/neglect to Child Protective Services

The Virginia Department of Social Services operates a CPS Hotline 24/7 to support local departments of social services by receiving reports of child abuse and neglect and referring them to the appropriate local department of social services. The CPS Hotline is staffed by trained Protective Services Hotline Specialists. The phone numbers are:

In Virginia: 800-552-7096
Out of state: 804-786-8536
Hearing-impaired: 800-828-1120

CPS Hotline staff may provide general information and educational materials about child abuse or neglect to callers from the general public, child care providers, school educators and medical professionals on recognizing and reporting suspected child abuse or neglect. Staff is also trained to provide crisis counseling and intervention if needed, and can provide information and referral assistance to callers to locate prevention and/or treatment programs in their area.

Adult Protective Services

To report suspected financial exploitation or other kinds of abuse to the elderly or adults with a disability, call Social Services at 540-382-6990 or the Virginia Department of Social Services' 24-hour, toll-free APS hotline at: (888) 832-3858.

Montgomery County
Health and Human Services Bldg.
210 S. Pepper St., Ste. B
Christiansburg, VA 24073

Phone: (540) 382-6990
Fax: (540) 381-6823
email | directions

Hours: Mon.-Fri.,
8 a.m. to 4:30 p.m.